Don't be afraid to visit the Guest Experience Team if you have issues

Because of the mad rush to join boarding groups when the park first begins letting guests in, it is very likely that you will run in to some technical issues when you arrive. One problem that we encountered was all three members of our party had different boarding groups (even though we all signed up at the same time using our devices). However, a single trip to one of the many Guest Experience Team kiosks around the park was all it took for our boarding pass numbers to be adjusted and synched up. 

 If you don't get in, try another day

Though the virtual queue system is great for guests who are able to secure a boarding pass, if you get to the park and see the dreaded "all boarding passes have been distributed" sign, you might be tempted to try and hang around to see if stand-by is available. However, it looks like, at least for the foreseeable future, the virtual queue will be the ONLY way on this attraction, and we don't expect any stand-by option to be available until at least January, at the earliest. So even though it might be inconvenient and frustrating, unfortunately if you can't get in to this attraction on your first attempt, your best recourse is to try again another day, as there's just no other way on this attraction other than through the boarding pass system. 

Star Wars: Rise of the Resistance is a jaw-dropping experience, and it is definitely not surprising that guests have flooded Disney's Hollywood Studios to check out this new attraction. And though waking up early and having your smartphone raring to go at 6:00 AM might not sound like the most magical way to start your day, right now it is the only way to ensure you can experience Star Wars: Rise of the Resistance during its first few weeks of operation. Of course, this policy will change as crowds thin out and FastPass+ return times are (eventually) offered, and we'll keep you posted when these adjustments happen, we'd expect the park's current policies to stay in effect at least through the holiday season. So charge your smartphone battery and set that alarm, because Star Wars: Rise of the Resistance is worth the effort!