Queue jumping is a contentious issue which has led to many a fight in Disney parks over the years. Last week there was an incident at Disney California Adventure where a group of people tried to skip the line for the Incredicoaster at Pixar Pier.
The 7-8 guests were trying to skip a huge chunk of the queue to get to the place where the rest of their party were. The Cast Member challenged them and told them to go to the back of the line.
Queue jumping must be a frequent occurence at Disney parks so we thought we would get your views in this week's Big Debate when we ask the question, Is It Ever Okay To Queue Jump?
Well, I know what you are thinking, of course the answer is "NO, NO, NO!" but are there some cases when it is okay? For example, you get in the queue with a child and half way through the queue they need the toilet, now I can't imagine there are many parents out there that haven't been in that situation. Is it then okay for one person to leave the queue with the child/children and then return to the same place?
What happens if you are heading to an attraction and someone needs the toilet, half the party get in the queue and half go to the toilet hoping to join the rest of the party when they are done. Is that okay?
Or, half your party go on one attraction and then try to join the rest of their party at the next attraction when they have finished. Is that okay?
There can be mixed messages online with some guests saying Cast Members have told them that if the group that is trying to cut into the line is equal or less than the number they are joining then it is okay.
You would think there would be a clear policy for queue jumping at Walt Disney World and Disneyland which is clearly displayed to ensure guests understand what is and isn't okay but looking on the official website there is little to go by which is surprising.
Those guests with certain disabilities have the opportunity to register for the Disability Access Service (DAS) Program so they are able to bypass the standby line which is of course acceptable and the DAS service is available to assist those guests who need it.
So, is it ever okay to queue jump? We are assuming the general consensus will be "NO, NO, NO!" but we have a few situations to get you thinking. Here are your options:
- If a child needs the toilet (child and one accompanying responsible person)
- If a child needs the toilet OR if it is for one person
- If a child needs the toilet OR if it is for a small number of people (no more than 3)
- I don't mind people queue jumping if they are joining their group
CLICK below to vote now and don't forget to share this with your friends and family. Let us know your thoughts by leaving us a comment below or on our Facebook page. We will share a number of these comments in our Results article which will be coming soon to Theme Park Tourist.