FacebookTwitterPinterestEmail

3. Michael Eisner

Image: Disney

When you try more things, you fail at more things. I preface any discussion of Michael Eisner as Disney CEO with this statement. While many theme park tourists hiss at the very mention of his name, the former head of Paramount undeniably saved Disney from a grim fate.

Under Eisner and his President, Frank Wells, Disney stock spiked an unconscionable amount. In fact, over a 30-year period, its value increased by 8,943 percent. Eisner doesn’t get credit for the last decade of that, but it does reflect how well he positioned the company.

When Eisner and Wells arrived, they prioritized the monetization of existing assets. The strategy worked so well that it surprised the two outsiders who suddenly sat atop the Disney food chain. Wells famously stated, “Every time I open a door at this company, there's money behind it.”

Image: Disney

Tragically, the situation changed when Wells died in a helicopter crash. One moment, he was skiing with Clint Eastwood. The next week, Eisner shed waves of tears while eulogizing Wells. At that time, Disney’s fortunes took a turn, as the President of Disney grounded Eisner, the CEO.

Still, the achievements under Eisner include Disney’s Hollywood Studios, Disney’s Animal Kingdom, Disneyland Paris, Hong Kong Disneyland, and the reinvigoration of the company’s movie industry. Oh, and Disney bought ABC/ESPN, too. Eisner did a lot of good, enough to overlook the early struggles at Disneyland Paris and the abject failure of Disney California Adventure.

2. Robert Iger

Image: Disney

Confession: When I started this article, I had every intention of listing Iger first. His resume absolutely merits that sort of recognition. He took over from Michael Eisner at a time of tremendous turmoil. Roy E. Disney, Walt’s nephew, had revolted and thrown the company into a civil war.

Iger has stated that he was acutely aware of his awkward situation when he ascended to CEO. He didn’t waste time in putting his stamp on his Disney tenure. Iger quickly befriended Steve Jobs, the CEO of Apple and an enemy of Eisner. At the time, Disney had irritated Jobs so much that the Pixar deal had ended.

Somehow, the new CEO of Disney persuaded Jobs to sell his pride and joy, the computer animation movie studio. For a modest $7.1 billion, Pixar became a Disney property.

Image: Disney

Not long afterward, Iger added Marvel into the fold for $4.24 billion, one of the most significant business acquisitions of the 21st century. Later, George Lucas would ask for the Pixar deal before settling for the Marvel total of $4 billion.

For a little more than $15 billion, Iger completely reinvigorated the entire company. He added a robust set of new intellectual properties for the theme parks, movies, and television.

Not content to rest on his laurels, Iger purchased almost the entirety of Fox media assets. Yes, he paid a lot -- $71 billion – for the acquisition. However, he boosted the market cap of his company by nearly $100 billion in the process.

Finally, Iger turned around to use all of these assets to populate the fledgling Disney+ streaming service, which looks like another flawless triumph on his resume. Realistically, Iger’s tenure as CEO seems so remarkably successful that nobody could best it. And yet…

1. Roy O. Disney

Image: Disney

Query: What’s a fair way to rank Roy Disney without his brother, Walt? The latter gentleman possessed the creative vision that drove the company to historic heights. But older brother, Roy, anchored Walt’s ideas with financial wisdom vast enough to sustain the business.

Many of Roy’s triumphs happened before the era of theme parks. He helped produce and finance Mickey Mouse cartoons and, later, the first full-length animated movie, Snow White and the Seven Dwarfs. Disney’s entire film and television divisions only exist due to Roy Disney.

For that matter, the elder brother aided greatly in the construction of the Happiest Place on Earth. Then, after Walt died, Roy spearheaded the creation of Walt Disney World. Two men are most responsible for your love of The Walt Disney Company. Since only one of them ever held the title of CEO, Roy’s the clear choice as the best ever for the company.

 
FacebookTwitterPinterestEmail

Comments

Hi Hayley, I appreciate your feedback. I actually just helped someone else with her Master's research on the World Showcase the other day.

As for sourcing, part of this stems from the fact that I've written about Disney for more than 20 years. I run a movie website and freelance with lots of Disney content. So, I've picked up quite a bit as I've gone along.

To do similar research, I'd suggest that you start with an investigation of Dave Smith. He founded the Walt Disney Archives, which literally started with him receiving access to everything from Walt Disney's personal belongings. After Uncle Walt died, nobody wanted to rummage through his stuff. So, that job fell to Smith.

For the next half-century, Smith archived everything. You should have no trouble finding his work, and it will cover Ron Miller in particular since he was part of the Disney family as Walt's son-in-law.

With Tatum and Walker, you'll want to start with the D-23 pages and then start googling. Some entries from Books.Google.com will display in searches. These will allow you to do some research from out of print books.

I'd happily give you more information about citations I used here. Unfortunately, I wrote this in January, and that was an apocalypse ago. So, I'm not even sure how much was previous knowledge versus article research from that day.

Some other sources to try:
The Walt Disney Experience on PBS (which is probably streaming somewhere...I bought it on Vudu).
Be Our Guest -- Perfecting the Art of Customer Service
Creating Magic by Lee Cockerell (or anything by Dan or Lee Cockerell, really)
The Ride of a Lifetime by Bob Iger (highly recommended)
Disney U by Doug Lipp

Also, the LA Times frequently has archives of old articles available online. Here's one for Donn Tatum's eulogy that could trigger a full research cycle for you:
https://www.latimes.com/archives/la-xpm-1993-06-02-mn-42390-story.html

Good luck!

Hello David,

Thank you for this article, it is unusual to find information on all the WDC CEOs in one place. I am considering writing my Master's thesis on the impact of an executive's leadership style on a company - specifically looking at the seven CEOs of Disney. I am beginning exploring source material, and I was wondering if you had any recommendations? While there is a great deal of information about Eisner and Iger, I am finding relatively little about Tatum, Walker, and Miller. As you seem to have done your research, or perhaps had the preexisting knowledge, I was wondering if you had any recommendations or even what your reference list was for this article? I apologize if it seems an odd question to ask here - but I figure, why not?

Thank you!

Hayley

You should have me run the company. As I was born six weeks before Disneyland opened, I have always felt Disney is in my blood. Having the background, knowledge and passion for Disney, I know I would make the perfect first woman to run the entire company. We would make alot more money than you can imagine while making Walt's dream even prouder than he or you thought possible.

Rose, I love your enthusiasm. There is nothing quite like the magic of a Disney park. It would be so amazing being part of making that happen.

Add new comment

About Theme Park Tourist

Theme Park Tourist is one of the web’s leading sources of essential information and entertaining articles about theme parks in Orlando and beyond.

We are one of the world’s largest theme park guide sites, hosting detailed guides to more than 80 theme parks around the globe.

Find Out More About Us...

Plan Your Trip

Our theme park guides contain reviews and ratings of rides, restaurants and hotels at more than 80 theme parks worldwide.

You can even print them.

Start Planning Now...