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3. Be aware of the 101 process

Rock n Roller Coaster

When an attraction goes 101, the situation can be handled in a few different ways. The preferable option is that the ride will cycle out, meaning that all the guests already in the queue will be allowed to ride but the attraction will shut down once the line is cleared. If the problem is more serious, the Cast Members will dump the queue, turning back everyone in line. If you’ve passed a certain point in the queue, you’ll probably receive a ticket for readmission through the FastPass line later in the day. The magic point of no return where you’ll get one of these tickets is different for every ride.

Some problems require a third option, which is to stop the ride completely and evacuate everyone on it. While this may seem like a terrible hassle for the guests stuck on the attraction, it can actually be a really cool experience if you look at it the right way. When you’re evacuated from an attraction, you get to see the ride track with all the lights on. You’ll probably notice details that guests rarely see or have time to appreciate. On Dinosaur, you can see the tail of the Carnotaurus receding into the darkness in one of the very first scenes. This exists for no logical purpose considering the fact that it is completely impossible to see the ominous tail when the ride is in operation. It’s behind you to the left in an area that’s absolutely pitch black. If you’re lucky enough to get evacuated off a ride, these are the kinds of fun little details you get to see.

4. Don't panic

If you’re on an attraction and it stops unexpectedly, don’t panic and get stupid. Cast Members will spiel to you shortly to let you know that this is not the apocalypse and everything is going to be just fine. You’ll probably hear this spiel several times as everyone does what they can to get the ride moving again. If you’re on an omnimover (think Haunted Mansion, Under the Sea - Journey of the Little Mermaid,  Spaceship Earth, or The Seas with Nemo and Friends) your vehicle may slow down or even stop completely just to accommodate guests with disabilities who have trouble getting into the vehicle from the continuously moving belt.

If the ride problem can’t be resolved in a reasonable amount of time, a new spiel will alert you to the fact that you will be evacuated. You’ll be told to do any number of common sense things like staying seated and staying cool. Don’t get out your phone and start calling for help. Every Cast Member on the entire attraction knows you’re there. They will get to you.

In a perfect world no attraction would ever have to stop running. In Florida, it rains almost every day and so much as one lightning strike too close to the park will close down every outdoor attraction on property. Pixie dust can only do so much. Be flexible, go with the flow, and don’t let a down time ruin your day. If you really want to impress your party with your theme park knowledge, instead of wringing your hands and demanding to know why the ride is down, cooly ask the Cast Member if they’re 101. Then nod knowingly, shrug your shoulders, and move on to the next part of your agenda.

 
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Comments

We were on the Mt. Everest in Animal Kingdom when it unexpectedly stopped. We were lucky enough that we were at the top of the ride and it had A/C as we were to be the last group to evacuate the ride. The CM were amazing. They were engaging and making jokes with all the passengers as we waited for the ok to leave the ride and head down some numerous flights of stairs. It was a amazing experience to see the ride inside and they even explained how some areas worked.

As a former CM, I can tell you that even if the CM knows the approximate downtime they will not divulge the information. They stay silent for two reasons.It creates an expectation that could fail, so saying come back in twenty and the ride isn't up yet, you have a failed experience for a guest.It would spark a queue to queue, again if you say it'll be up in twenty, they'll immediately queue outside the queue until you reach the point where the end of the queue's queue thinks they are waiting in line for a ride that is up.
The upside to this though is it's an equal opportunity to walk onto the ride when it comes back up.

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