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We do seem to be in the age of the Blowhard Bully who likes to punch down. There is never any excuse for abuse and that behavior should have immediate consequences. Tough times take grit and perseverance to see it through, not adult babies throwing their toys.
Be grateful you have a job. You can vent in the appropriate places and talk with your bosses on how to deal with the situations. However to hear cast members complain about their jobs right now while 32,000 were not so lucky is inappropriate and unprofessional. You don’t like your job, assess the situation or move on. I’ll gladly take your job and come back to work. Grow-up millennials!
It is not "unprofessional" to discuss hazardous working conditions, and it is well within cast members' rights under the National Labor Relations Act to do so. Employees have the right to have a safe work environment. A theme park with its inherent large crowd gatherings is not safe during a pandemic. The only reason people think Disney is "Safe" is because they have the expensive PR machine that a billion dollar corporation can leverage to bamboozle people into believing things are so. This should never have come to whether someone is "lucky" or not. Disney received coronavirus financial assistance through Congressional programs, and they are a billion dollar corporation. They can weather this storm just fine. They should not have been allowed to reopen the parks AT ALL during a pandemic because the parks' entire business model depends on large crowds, which is the exact opposite of what is needed to control the spread of a viral pandemic . Cast members called back were then forced to choose between returning to work despite the very real personal safety risks, or get kicked off unemployment/relief efforts and starve, since there are few other good options for work in the Orlando area even during non-coronavirus times. It was an unfair and cruel situation they were forced into, all so Disney can continue to reap profits on the back of them risking their lives . Cast members can and *should* continue to speak out. This is the only way things get changed. (And for the record, all of this goes equally for Universal and the other local theme parks and tourist gatherings.)
That said... I am genuinely sorry if you are struggling during these times. Our country has completely botched the response to the pandemic and I hope that real relief comes soon. It is long overdue.
I'm sorry for what you are experiencing. It sucks. However, people can like their job and still be disturbed by the increasing aggressiveness of guests. Spitting, hitting, and generally acting like a two year old having a tantum is unacceptable behavior that no one should have to put up with. Just because you are willing to tolerate the behavior doesn't make it right and it doesn't mean that those who have a reasonable expectation of treatment are less of an employee.