Report: Walt Disney World delays roll-out of MyMagic+ due to software issuesBy Nick Sim, Wednesday, January 30, 2013 11:47
Walt Disney World as reportedly been forced to delay the roll-out of its new MyMagic+ system, with software issues said to be to blame.
Jim Hill claims that MyMagic+ will not now launch until late February or early March. According to Hill, issues with the FASTPASS+ ride reservation system, which enables guests to pre-book slots on popular attractions, remain to be resolved by software engineers.
The introduction of MyMagic+ is the latest element Disney's NextGen initiative, which aims to revolutionize the guest experience at the company's theme parks and resorts. It will see visitors' hotel room keys, theme park tickets, FASTPASS queue-jumping reservations and even wallets replaced by a single wristband, dubbed the MagicBand.
The scheme has already stoked controversy, with Disney CEO Bob Iger responding angrily to privacy concerns raised by Massachusetts congressman Ed Markey. Iger's response describes Markey's claims as "ludicrous and utterly ill-informed", denying strongly that Disney intends to "manipulate" children.