Earlier this week, Universal Orlando Resort announced that it will keep its theme parks, hotels, and CityWalk closed through April 19 because of the COVID-19 pandemic, while continuing to pay Team Members who are classified as “nonexempt and hourly full-time and part-time” during this time based on their average weekly hours from the four weeks before the parks closed. Those who receive salaries will be paid their normal rates.
Following this big announcement, Universal also took some time to confirm that they are changing some of their policies in the wake of this extended closure
1. All Annual Pass payments have been suspended
Though Walt Disney World has gotten some criticism for continuing to draw payments from annual passholders on monthly payment plans, Universal has said that guests who are using their FlexPay system will have their payments suspended, effective March 25, 2020. Universal has said that that they will provide more details at a later date about when payments will resume. There is no action needed right now from annual passholders, as this change is automatic and has already taken effect.
2. Annual passes are also being extended for the length of the closure
It might seem like a commonsense measure, but Universal has also confirmed that, like Walt Disney World annual passes for Universal Orlando Resort will be extended by the number of days that Universal Orlando Resort ends up being closed. Of course, blockout dates and other restrictions will continue to apply, depending on what kind of annual pass you have, but it looks like annual pass expiration dates will be extended by a month