3. Guest Experience Team sticking around through the spring
Over the holiday season Disney deployed a new Guest Experience Team at the Magic Kingdom, which was a special team of Cast Members who were stationed throughout the park to help guests make the most of their day by proactively assisting guests with booking, modifying and recovering FastPass+ selections, navigating the My Disney Experience app, and using MagicBands.
And though this was originally designed to be a limited-time support addition, it looks like these special Cast Members in the blue shirts will be sticking around through the end of the spring, as guests continue to flock to the Magic Kingdom during the Spring Break season.
If you should need them, these special Cast Members can be found in the following locations around the park
- Main Street, U.S.A. – Castle Hub
- Tomorrowland – Near Stitch’s Great Escape
- Fantasyland – Along castle wall, near Enchanted Tales with Belle
- Frontierland – Across from Pecos Bill Tall Tale Inn & Cafe (Golden Oak Outpost side)
- Adventureland – Near Jungle Skipper Canteen
Though Walt Disney World regulars might feel like the FastPass+ system is established enough after being in use for several years, the expansion of this amenity shows that there is at least still some need for additional Cast Members to continue to help guests with this system.
Add new comment