FacebookTwitterPinterestEmail

Though we knew that Volcano Bay was opening some time this year, Universal Orlando Resort announced yesterday that this brand new park (which they are still referring to as their “third” theme park instead of just a water park) will be open a lot sooner than we all thought: May 25th. This announcement definitely came as a shock as much of the park is still heavily under construction, but it seems that Universal is committed to getting Volcano Bay open for guests before the busy summer tourist season starts. And it looks like they’ve still got a lot of work to do, which might give some more seasoned theme park tourists pause before they book their tickets... 

1. Tapu Tapu still needs to be extensively tested

 Image: Universal

It seems crazy, but Volcano Bay will be the first theme park in history to open without physical lines or queue structures. Guests will simply use a wearable wristband (called Tapu Tapu) that will alert them when it is time to experience an attraction. And while Universal has been testing a smartphone-based return time system in its current theme parks over the past few weeks, the Tapu Tapu system specifically has never been tested. And that could be a very bad thing.

As any Walt Disney World veteran can tell you, the rollout of MyMagic+ was far from smooth. Even when Disney relegated their new system to those staying on-property, guests experienced a host of issues, from technical problems with the My Disney Experience app to malfunctioning MagicBands and even widespread outages. Fortunately, after nearly two years of refinement, Disney was finally able to get this system working consistently for all guests, which was certainly a welcome relief. 

 Image: Universal

While we don’t know what kind of technology is powering Tapu Tapu, the fact that the entire Volcano Bay park runs on this (as yet) untested technology definitely gives us pause. While Walt Disney World had the paper FastPass system and standby lines five years ago to back it up if MyMagic+ went on the fritz (which it often did), there is no such fallback measure (at least, that we're aware of) at Volcano Bay. No standby queues have been built to house guests, and there is no paper system that could be substituted for a Tapu Tapu alert, should the system fail. 

Unfortunately, it looks like the biggest beta test for Tapu Tapu will be the first guests who enter Volcano Bay. And though it is possible that this system could work flawlessly on day one, such a scenario seems like it would be quite unlikely. If you’re interested in a visit to Volcano Bay, it might be best to wait it out just a little while and see how this new system works during normal operation before running out to the park.

FacebookTwitterPinterestEmail

Comments

Volcano Bay seems like it'll be able to hold its own with Universal Studios. Plus don't let it bother you that Universal wants to call Volcano Bay their "third theme park". Parks also do 'soft openings' to work out the bugs and the Tapu Tapu system has been tested and is used, just not at theme parks.

A few things:
-They tested what will be Tapu Tapu at Wet n Wild all of 2016 and it worked fine.
-We do know what brand/technology they are using for Tapu Tapu. http://accesso.com/solutions/loqueue/prism
-Universal do know the crowd cap- they aren't imbeciles :D
-It is less than 4 months away, not less than 5 months. (although technically, 4 is less than 5)

Do I think it will go flawless the first few months? Of course not. But even if Tapu Tapu fails, they still have a plethora of stairs- they don't need a paper system. At that point you queue for rides just like every other water park including Aquatica, Blizzard Beach, and Typhoon Lagoon- all of which don't have "queues" either- just stairs- exactly like Volcano Bay.

So, best case scenario- tapu tapu works and you run up the stairs and slide. Worst case- tapu tapu doesnt work and you wait in line on the stairs like every other water park in existence.

Ever hear of a soft opening? That's where the bugs will be worked out ahead of the grand opening. And capacity will be assessed and set way before any guests set foot inside the park. It has to be.

While the opening may not be without its hiccups (they almost never are), I don't think I'd be discouraging people from visiting what very well could be, the best water park in the Orlando when it opens.

Add new comment

About Theme Park Tourist

Theme Park Tourist is one of the web’s leading sources of essential information and entertaining articles about theme parks in Orlando and beyond.

We are one of the world’s largest theme park guide sites, hosting detailed guides to more than 80 theme parks around the globe.

Find Out More About Us...

Plan Your Trip

Our theme park guides contain reviews and ratings of rides, restaurants and hotels at more than 80 theme parks worldwide.

You can even print them.

Start Planning Now...