It’s no secret that Walt Disney World is constantly making improvements to its parks and hotels, and strives to make guests as comfortable during their visits to the resort as possible. However, in recent years, some criticism has been levied at the resort, with guests feeling like it has taken on too much, too fast. Between the problematic rollout of MyMagic+ and all of Walt Disney World’s ambitious plans for the future, the argument could be made that Disney is expanding too quickly, and isn't making the necessary infrastructure changes to keep up with all this explosive growth.
But Disney, of course, is listening. There are three specific problems that have plagued guests for quite a long time that the company is taking massive steps to fix right now. In fact, one of the big problems that Disney is trying to remedy is one we brought to your attention only a few weeks ago...
1. Fixing the dining reservation system
Last month, we told you about the phenomenon of the reservation scalping loophole at Walt Disney World, which allowed unscrupulous individuals and businesses to scoop up all the reservations for a given dining location the moment they become available, and then sell the free reservations to guests for a fee. It’s a practice that’s been going on for several months, and one that has been frustrating not only for guests who want to make reservations, but for Walt Disney World as well, who has lost out on revenue night after night as popular restaurants sit empty when they should be full up.
Though this situation is far from being resolved completely, it looks like Disney is taking some big steps to minimize the most overt instances of scalping. The Orlando Sentinel reports that Disney is shutting down some of the disreputable companies who have been selling these reservations online, with at least one confirming that they have been told to cease operations by Disney (and will be issuing refunds).
Guests who have been having trouble making reservations online should at see some improvement in availability in the coming weeks as Disney continues to crack down on those who are abusing its reservation policy. While we’re still a little stunned that it took Disney this long to address this problem, it’s great that Disney has finally acknowledged this issue and are making the reservation system more fair for everyone.
2. Parking at Magic Kingdom
If you’ve visited the Magic Kingdom during the busy holiday season, you know that finding somewhere to put your car for the day can be a real headache, even if you're heading out to the park early. In recent years, the problem has gotten so bad that guests have had to park on preimeter grass or even at different parks in order to gain access to the Magic Kingdom, which often closes its parking lots due to capacity, even when the park still has room to accomodate guests.
However, the good news is that Disney is going to be expanding the Magic Kingdom parking lot in the very near future. Disney has announced plans to convert the area formerly occupied by the Richard Petty Driving Experience into more parking spaces for the Magic Kingdom, and work has already begun on this project. While we don’t expect it to be finished in time for 2015’s holiday season, we’d imagine that this new parking area will be ready to go within the next year.