Walt Disney World will roll out a new cancellation policy for all of its table service restaurants from October 31, 2013. What does it mean for guests?
Currently, Disney charges a $10 "no-show" fee when guests fail to turn up (without cancelling in advance) for a reservation at some of its most popular restaurants. From the end of October, though, this policy will apply to every table service restaurant at the resort. To enable this change, guests will be required to provide credit card details for each reservation that they make.
The new policy will also apply at non-Disney operated restaurants, such as those in the Downtown Disney area. For pre-paid restaurants and other select venues such as those offering dinner shows, the entire amount will be retained if guests fail to cancel their reservation and don't show up.
Why has Disney made this change?
Quite simply, too many guests are making reservations (often multiple reservations) and failing to attend the restaurant. Not only does this result in lost revenue for Disney, but it has also made reserving dining slots a nightmare for guests. Even during the off-season, it is often necessary to book at least six months in advance to secure a table at almost any restaurant, let alone the most popular venues.
What do you think of the change?
Is Disney's new cancellation policy a good or a bad thing? Let us know in the comments!