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Walt Disney World begins rejecting FASTPASS "late arrivals"

Jungle Cruise FASTPASS station

Cast Members at Walt Disney World have begun to turn away guests that return to FASTPASS-enabled attractions with passes that have reached the end of their time window.

The move, announced last month, is designed to free up capacity in the FASTPASS system to enable Disney to implement its planned "XPass" offering. This will enable visitors to the resort to pre-book time slots during which they can ride its most popular attractions without having to queue.

Guests at the Walt Disney World's theme parks can pick up a FASTPASS for a supported attraction from booths close to its entrance, allowing them to return during a specified time window and skip the regular line. Previously, Walt Disney World Cast Members had not enforced the end time of that window, enabling guests to skip the line even if their FASTPASS has effectively "expired".

However, FASTPASS booths now carry warnings that state that guests must return to the attraction before the end of their time window. The passes themselves are also printed with a similar warning, although exceptions will be made for some circumstances, such as delays in service at restaurants and ride breakdowns.

The resort is expected to implement the XPass system later this year. Last year, Tom Staggs, chairman of Walt Disney Parks and Resorts, revealed that the company was working on a "version of FASTPASS for (visitors') entire Disney vacations". The XPass system will enable them to book FASTPASS-style windows well in advance of their trip, creating a personalized itinerary. This would cover character meet-and-greets, shows and meals as well as rides.

It has not yet been confirmed whether XPass will be available to all guests, or if it will restricted to those staying at particular Disney resorts. It is also not known if or when Disney's other resorts will seek to implement the system.


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