Disney has officially launched its "Give a Day, Get a Day" program, but many applicants hoping for a free Disney ticket have been frustrated after the company's website faltered in the face of huge demand.
The program will give anyone volunteering for a day at a charity organisation a free days' entry to one of Disney's U.S. theme parks. "Give a Day, Get a Day" is limited to residents of the United States, Puerto Rico and Canada - and only one million tickets are available.
The limited nature of the program may have led to the problems Disney has experienced following its launch on January 1. This has seen many guests unable to register, with the offer website suffering from extreme slowdown due to traffic exceeding Disney's expectations.
The Disney Parks blog has since commented on the problems, saying that the company "prepared for this launch based on similar programs in the past." Disney is working to add capacity to the system to improve the registration experience, and promised that the 1 million ticket limit would not be hit over the weekend.
The offer is available to anyone over the age of 6, although you need to be at least 18 to register on Disney's website. Unlike Disney's free admission on your birthday offer - which expires at the end of 2009 - the new program allows an entire family or group to receive a free ticket for the same day.
Tickets are available for Disney's California parks (Disneyland and Disney's California Adventure) and Walt Disney World Resort parks (the Magic Kingdom, Epcot, Disney's Hollywood Studios and Disney's Animal Kingdom).
If the ticket allocation hasn't been used up, the offer will expire on December 15. Some block-out dates apply, and are listed below:
- Walt Disney World - March 29 - April 8, July 4, 2010
- Disneyland - February 13-14, March 21, June 21-22, July 4, November 21, December 11-12, 2010
Annual passholders can also participate, and can select from one of three alternatives to the free ticket:
- Fastpass cards for select attractions for up to 6 people.
- A collectable Ear Hat figurine with exclusive trading pins.
- The ability to donate the free ticket to a non-profit organization (that will be designated by Disney)
Full terms and conditions can be found in Disney's FAQ.