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Where have all the farmers gone?

Garden Grill DessertImage: Jett Farrell-Vega

We were flabbergasted by the utter absence of anything farm fresh in the meal. Even on the vegetarian plate, I don’t think we ever saw so much as a green bean beyond the mashed potatoes and corn, both of which may have been worthy of a spot in a Hungry Man frozen dinner but certainly not at a flagship restaurant in Walt Disney World. While the restaurant wasn’t necessarily the healthiest choice in the past, it did at least have some healthy options. Those appeared to be gone as well.

With the salad failing to make the cut, it truly made us question if there’s really any garden left in The Garden Grill. While we generally try not to complain, we ended up cordially raising our concerns to the server, particularly regarding the vegetarian meal. The chef came out and was polite but ended up misinterpreting our complaint by suggesting he could make something off-menu or bring us up something from Sunshine Seasons. We were basically told that plenty of people like the new menu and that, while they were willing to accommodate us, they had no issue assuming the meal they served was adequate for the average guest for the price. The vegetarians in our party were a bit embarrassed about the whole thing and ended up just opting to leave it be. We piddled through the meal, but there was no getting around it: it was terrible, nowhere near the previous quality of this formerly excellent restaurant.

Steakhouse prices for a Sizzler-quality supper…

Garden Grill Mac n' Cheese and FriesImage: Jett Farrell-Vega

If the waning of the restaurant’s farm-friendly vision wasn’t bad enough, prices have stayed at the $40-$50 a person range, just as it was when The Garden Grill wowed guests with stunning spreads of fresh vegetables, marinated steak, and hot cobblers. For a company that makes two billion dollars a year in profits, it didn’t just feel like a bad value. It felt insulting, particularly knowing just how insanely good this restaurant had been not five years previous.

The strange shift in quality at The Garden Grill carries the distinct funk of the ever-shifting world of Disney budget cuts and price increases. While this is only conjecture, it seems obvious that somewhere in upper management, the call was made to adjust to a menu that would be cheap to produce, easy to replicate, and would maximize profits while minimizing costs. While this is good business to a point, it could be argued Disney has made the questionable jump from good business to taking advantage of guests.

Garden Grill Exterior

Indeed, after we paid the bill and were heading out, something happened that I have never seen in thirty years visiting Disney World: the manager came out and gave us a full refund, a set of Fastpasses for Soarin’, and offered to comp a meal at Sunshine Seasons for our vegetarian guests after listening to the same concerns I’ve listed in this article. I would emphasize not expecting this sort of thing if you have a bad dining experience—Disney’s guest service is amazing, but they usually find other ways to accommodate disappointed diners. I don’t know whether this was Disney going above and beyond or whether it was because one of our party members let it slip that I’m a writer, but it was the one gesture that left me hope that at least someone is listening at the Garden Grill.

For now, we’ve decided to consign the Garden Grill to our own list of Disney lost legends: the farm-fresh, sustainable rotating restaurant that appears to be on its dying breath.

 
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Comments

At some point during the cut backs of everything at WDW food quality got hit also. Now some places like the Yatchsman still does not seem to be affected many of the other nice restaurants have. Easily you can tell by the taste and the selections of foods available.
I feel they are dropping back to the 90's when food was mediocre at best. Those days I didn't mind, I was young and poor with a burger and fries being just fine.
These days a nice restaurant reservation is always part of my day at Disney. If the food continues to decline I will visit even less than I used to.
It's very sad seeing Disney turned into what it is today.

I agree..We loved the meal we had at Garden Grill when we visited in January 2014 so much that we made the reservation this past January on the first night of the trip...However, the quality took a noticeable downturn, I agree...the food was decent and tasty, and the staff and overall experience was fine, but I would equate the quality to that of a decent-but-not- great buffet, something that would be maybe 20 or 25 a person in the real world, not $46 (Then again, this is EPCOT, where a $25 steak will set you back $48)

For what it's worth, I'm still a fan of the Garden Grill character dining breakfast, but that was never really a place to expect a lot of veggies. I will say, though, that a year ago my Garden Grill breakfast came with two freshly made salsas for use on my eggs (they were delicious), but when I was back in January those salsas were not served. There was nothing from the greenhouse in that meal.

In reply to by Tommy (not verified)

Couldn't disagree more with one of your statements. I've been going to WDW for decades, and was there in the first years of the opening of Garden Grill. It was always supposed to be about healthy eating, highlighting the things they grew in the garden downstairs. For years they served a large bowl of salad made up of fresh greens from the garden, fish farmed from downstairs, and two meats. The food was always fresh and delicious. As little as one year ago they were serving a fantastic vegetarian meal which included several different kinds of veggies, and did not include anything fried or sauced or covered in cheese or gravy. As a travel agent, I often have to talk to chefs in advance about allergies and dietary restrictions. Almost every restaurant at Disney offers a non meat alternative. Its not that hard to do. Even Burger King now offers a veggie burger! To serve up a bowl of mac and cheese, with the cheese being the same kind of concoction that you get poured over nachos at the 7/11, and topped with fish crackers...well that's just laziness. Every single sit down restaurant I've eaten at at Epcot and Magic Kingdom at WDW has had a great non meat option. There's no excuse for charging $50 for a thrown together collection of side mostly carb side dishes at a place like Garden Grill.

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