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Mickey Ear hats

Don’t Say: “Where can I buy a Mickey Ear hat?”

Instead Ask: “Which stores on this map have Mickey Ear hats?”

Giving directions in Walt Disney World is tricky. “Straight ahead and right at the fountain,” only works if you proceed straight to the fountain without getting distracted by the cart of chocolatey Mickey Bars, oncoming parade, or shockingly short wait for Space Mountain along the way. Grab a map instead and have a Cast Member point out your destination as well as your current location if you’re unsure. This will give you the information and resources you really need to get that Mickey Ear hat at your leisure.

Elaborate on what you now

It's Tough to Be a Bug

Don’t Say: “Is this ride frightening for children?”

Instead Ask: “What’s the most frightening part of this attraction?”

You saw half a dozen kids come out of It’s Tough to Be a Bug in tears and you’re having some serious second thoughts about taking your two-year-old into the theater. Don’t ask if the attraction is frightening for kids. You already know it is. So does the Cast Member, but he’ll have a hard time simply saying “Yup, lots of kids get ice cream apologies from their parents after this one.” You’ll get a generic line like, “This is a dark attraction with sudden noises that may frighten some small children.”

Find out exactly what makes children scared and hone in on the most intense part of the attraction. If you’re specific enough in your questioning, you can get down to details like a description of the stinging seats or oversized Hopper.

Don’t hesitate to ask for solutions as well. If you have an older child who really wants to see the show but you’d like to minimize the impact for your younger one, you can get tips such as sitting the child in your lap so he doesn’t feel the effects in the seats, choosing a less intense section of the theater, or covering your child’s eyes or ears at a particular part of the show.

Don’t shy away from details

Starlight Cafe

Don’t Say: “Where can I get lunch?”

Instead Ask: “Where can I find an indoor table and great cheeseburgers?”

Be specific about what you want and include all the details. There are dozens of places you can have lunch. If you get a CM with extra time on her hands, maybe he or she will manage to dig deeper with questions like “indoor dining or out?” and “what type of food are you in the mood for?” If you catch someone who’s trying to keep guests out of the street before the parade or stop small children from skipping past the height sign, however, you’ll probably get the fastest answer possible, which will point you toward the closest dining spot, but may leave you feeling unsatisfied after you eat.

Disney is all about making the magic happen, but all the pixie dust in the world can’t make you a mind reader. Don’t worry about sounding too demanding. Ask for what you want and see what happens. At worst, you’ll get the next best thing, but if you’re lucky you may find information on exactly what you’re after.

 
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