FacebookTwitterPinterestEmail

4. Information overload

Walt Disney World is an industry leader at getting information out to their Cast Members. From issues that affect a specific area, such as additions to a restaurant buffet, to global issues such as ride closures that affect an entire park, Disney wants to make sure its cast members are equipped to give accurate information to guests.

With so many cast members constantly coming and going for various shifts, Disney presents this information in an eye-popping variety of ways. While strolling through the backstage areas, look for scrolling information screens, paper flyers, bulletin boards, manuals and any other forms of communication you can find. With so many channels to choose from, Cast Members really have no excuse to ever tell a guest, “I don’t know.”

5. Tunnel deliveries

Magic Kingdom Tunnels

The tunnels under the Magic Kingdom are legendary, though they really aren’t much to look at. Very utilitarian in style and design, they serve one purpose—to prevent all the real-world aspects of running a theme park from intruding on the guest experience. While they might not be aesthetically pretty, the simple fact that they basically function as a small city is highly impressive.

Whether Cast Members need a haircut, a convenience store, a restaurant or a locker, they can find whatever they are looking for somewhere in the "utilidors". The complex is so confusing that maps are posted every few feet, and each door that leads on-stage is color-coordinated to ensure that cast members do not accidentally enter the wrong land.

What we found most impressive of all was the network of deliveries being coordinated through the tunnels. Massive quantities of food found its way to the proper restaurants. Merchandise ended up in just the right shops. Repair parts were delivered to the attractions that needed them. The wave of pedestrian traffic was dizzying on its own, but adding motorized vehicles to the mix created a complicated choreography that was truly stunning to behold.

 
FacebookTwitterPinterestEmail

Add new comment

About Theme Park Tourist

Theme Park Tourist is one of the web’s leading sources of essential information and entertaining articles about theme parks in Orlando and beyond.

We are one of the world’s largest theme park guide sites, hosting detailed guides to more than 80 theme parks around the globe.

Find Out More About Us...

Plan Your Trip

Our theme park guides contain reviews and ratings of rides, restaurants and hotels at more than 80 theme parks worldwide.

You can even print them.

Start Planning Now...