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Interesting addition... I was in the parks today, and when I went on Dragon's Challenge, I noticed the scanners were further into the queue than Rock It or Hulk. I also noticed Black Tape over the logo of the machine. I asked a Team Member why, and they explained that JK Rowling insisted they cover up the logo!
It's true what they are saying about guest behavior. I operated a ride at Disney that requires guests to empty their pockets because it spins in an enclosed environment. It's a huge safety risk and I had to stop the ride several times a week because people straight up lie about what they have in their pockets. You can offer them a courtesy locker but heaven forbid they have to be parted from their wallet, purse, or hat for 3 minutes while they are on a ride.
I recently was subjected to these metal detectors and it greatly increased wait times. They were very poorly thought out with having the stations in the middle of the queue. In addition,it really took away from the experience because I felt like I was at the airport constantly being waved down and put through detectors. They did offer lockers but it takes and saves your fingerprint as the identification which I, among others are not comfortable with. Finally, there were not enough lockers to accommodate the guests during an off-peak time (Sunday night). This is a very poor decision made based off of one incident. We can't danger-proof the world.
Those of you complaining and saying that most people follow the rules, tell that to the kid who got a 6" knife stabbed in his face as it fell off a roller coaster at Universal. He wasn't even on the ride, it flew out of some idiots pocket and hit him in the face, he will have a massive scar the rest of his life he could have been killed. And no i am not making that up, my wife works in the department that had to deal with the family and take them to the hospital .
We've already had problems with universal 's security
During hallowed horror nights and we haven't been back. They took away my 15 y/o's heavy bracelet
And wallet chain but we saw an intoxicated man with a wallet chain. We saw 2 other men with one as well. We had to go to security when we were ready to leave to retrieve his things. They tried to take away my dsighyrt's glucose tablets for her hypoglycemia. I had an empty refillable universal sports bottle in the bottle section of my backpack they they didn't want me to take in. Both
My kids were humiliated because they felt like they were treated like criminals. I tried to report this to universal but they just said they were seasonal help. No apology was given so I'm not sure that we will go back
If idiots never carried stuff in their pockets then Duelling Dragons would still go off at the same time rather than seperately. The coaster lost something now they dont duel any more, even though the coaster got renamed.
As for just checking the morons (I mean customers) as they enter a park, doesnt really work as people will accumulate coins in change when they buy stuff throughout the park.
As for you moaners, don't blame the parks for this change, blame the idiots who are so selfish that they cant be bothered putting their stuff in a locker.
The only rides that currently have the metal detectors are Hulk & Rip Ride Rocket because of the "loops". I guess they're tired of hearing "I lost my ...".
Although I get the need for the security, I have a pacemaker/defib & deal with enough stress&embarrassment at the airport due to this. I would simply bypass these rides
What a lovely guest experience. And the barriers and tents are so well designed and attractive.....
I'd have a real issue with this if it were a park like Six Flags or Cedar Fair that charges for locker usage. All I have with me is my phone, wallet, and car key, and I keep them all in a zipped cargo shorts pocket. There should be no need for me to put those items in a locker. I rode one ride, I believe it was at a Six Flags, that required people to empty their pockets UNLESS they were zipped.
This is a big mistake for Universal if the detectors were in the middle of the queue along with a baggage hold (where you get a wristband and when you finish you swap the band for your things) it would be better.
Honestly if you have a pacemaker you probably shouldn't be riding any of these rides that have metal detectors, based off their ride warnings.
My heart condition is not such that prevents my enjoying crazy rides. Have had heart condition since birth, am now 54 & got pacer when I was 44. Just because people have pacers does not mean we're unable to do certain rides. To say we can't is a blanket statement, depends on individual conditions & advice from our doctors
All the coaster warnings so no medical conditions which includes a heart condition. So no matter what it is, if you need a pacemaker then you have a heart condition and cannot experience the attraction.
Excuse me but are you a doctor? My heart specialist is not only a renowned Professor but also the head of a Center City Philadelphia hospital's Heart Failure & Transplant Unit. I have his permission to ride whatever crazy ride I want. Rides were never an issue with my type of heart condition, as matter of fact I was the one who took our kids on all the wild & scary rides when they were younger because my husband gets motion sickness! The only reason I need to use my judgement on any ride is due to having a rod in my back from spinal fusion done in high school for scoliocis. Stop playing Doogie Howser, let us take our advice from the real doctors
That's an informed consent liability waiver. If you have a preexisting conditon as listed, go on the ride and have an injury related to that listed condition, the park can claim they warned you beforehand.
@Kathleen. This is part of the problem. If you'd actually READ the signs you'd be able to read that they say
*Guests with a history of heart conditions or abnormal blood pressure are not recommended to ride (this means you)
*Guest with back, neck, or other similar conditions are not recommended to ride.
*Guest with casts and back/neck braces are not permitted to ride.
If you have a pacemaker you seriously should NOT be experiencing high speed roller coasters. I have heart conditions and yet I have ridden roller coasters despite the warnings but I've done so at my own risk and I've since stopped doing so since it's hazardous to my health. I would consult your doctor before experiencing these types of rides because I'm pretty sure they would tell you not to ride them like the signs suggests.
Just sayin'.
I get what you're saying & agree. People with any kind of medical issue need to consult their doctor first, I have. I've had heart issues since birth, 54 yrs ago. I have always loved & rode the crazy rides with my cardiologist's approval. My current doctor is the head of a Philadelphia teaching hospitals heart institute & I also have his approval.I'm able to do most everything a "normal" person can do,that includes having fun. Again, it all depends on the medical condition, the doctor's opinion & sound judgement.My doctors always say they want to do amusement parks with me because I'd show them how to really do it right! Oh & by the way, roller coasters are my favorite!! :-) I check with my drs on all things, do you really think I wouldn't with rides?? Have been living this life for 54 yrs, my only regret is I'll never be able to parachute from a plane like I've always dreamed of doing, oh well
I agree with you.....this is disgusting. Only people that don't know about pacemakers say that if you have a pacemaker then you should not be riding. We have been going for 20 years and only today, my husband was denied entry on to the rides. Having read all the Universal's leaflet, they are only 'warning' signs and do not 'recommend'. His doctor has said no reason at all why he can't ride. This is something I intend to take up further!!!!!
I agree with you.....this is disgusting. Only people that don't know about pacemakers say that if you have a pacemaker then you should not be riding. We have been going for 20 years and only today, my husband was denied entry on to the rides. Having read all the Universal's leaflet, they are only 'warning' signs and do not 'recommend'. His doctor has said no reason at all why he can't ride. This is something I intend to take up further!!!!!
Sandra,am sorry that happened to your hubby. What is it with all these people who think they know better than our own doctors&specialists?? Not being able to do certain rides depends on the individual, their condition&their doctor's recommendations/restrictions. I'm not stupid, I don't do anything to jeopardize my health on a daily basis not just at amusement parks. I wish you well, enjoy the next crazy coaster!!
This is what concerns me too. I just got an ICD and we will be going next month. I only have it because of a strong family history of arrhythmias. My other "heart conditions" do not effect my ability to go on rides and are stable. I saw a world-known expert in my condition and his response was "have fun! go on whatever you want" but I have heard they are not letting you go anything once they find out you have a cardiac implant.
Just reconfirm specific as/limitations with your doctor, tell them which rides in particular. Then get a doctor's note from him/her. Don't get this, were adults&then some. Think we know what we can do or shouldn't do&our doctors give approval then it's no one else's business. Medical issues are not all the same so please people, get off our backs! We deal with enough. Good luck&have a wonderful time on your trip, get your butt on all the rides you want :-)
If you could just put some sort of band on the person, or a tag on the object to let other line managers know that they have been checked, would make it a lot easier.
Then they will just take it out for one ride and stuff it back in after.
Install metal detectors at the entrance of the park only, if this is for security. Make signage obvious that guest are to utilize the complimentary, temporary lockers provided to secure the contents of their pockets, cell phones, cameras and all personal items prior to entering the queue for the ride. At the end, guests enter the code for that locker, gather their items and enjoy the day.
Doesn't work. Guests are stubborn and when you tell them to put their things in the lockers they try to hide them and sneak through. If guests only followed the rules this would never have happened.
It does work for the majority, which will help. They already have lockers place at Universal for some coaster rides. Those that are stubborn and sneak by will be liable for their own injury because those signs are in place. The metal detector at the rides only slow up the process.
False, the majority do not read or follow warning signs. Plus it's only for 3 rides in total at Universal Studios Orlando. If it's such a big issue, don't ride. But I think everyone can survive a 4 minute ride without their phone or acessories. If you want the process to go by quicker, don't bring anything with you. That's the only thing making the wait times go up is people not listening or following the rules. When people go on vacation, they leave their brains at home. It's the most acurate statement ever in the theme park industry. And no, people will not be held responsible for their own actions, because if loose change flies off a ride going 60+ mph and hits a person, serious damage will be done and Universal will be to blame because "they should have been able to prevent this from happening". Universal is taking preventative steps to make sure NO ONE gets injured and that NO ONE loses their items. I for one think this is a great thing and so should everyone else. Because it takes a few minutes longer? Congrats, you can talk to your family, friends or even strangers for the rest of your wait in line instead of on your phone being a drone to technology. Isn't that what a vacation with the people you love supposed to mean?
For their own injury? What happens when that phone stashed in their bra flies out and hits someone else? Is that still their responsibilty? No. It's then universals. So universal can do whatever it takes to make sure that doesn't happen.
What you are proposing is literally what they were doing before they installed metal detectors. So no, it does not work. Signage is everywhere and those lockers were encouraged.
It is posted but ppls ignore the postings