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Disney characters

Working in the parks, Disney Cast Members see and hear some strange and perplexing things from time to time.

It’s a well-known fact that Cast Members hear some strange questions throughout the day. One of the more common inquiries even made its way onto a tee shirt reading “What time is the 3 o’clock parade?” Gift shop guests probably laughed at the cute attire, but this is no exaggeration of the bizarre things seen and heard around the parks.

Orlando residents often contend that tourists simply leave their brains at home when they leave for vacation. There just isn’t room in their baggage for something so trivial. To be a little more fair, hours spent pounding the pavement in the Florida heat and sun can fry just about anyone’s brain after a while. Decipherable or not, the unusual encounters that take place with Disney guests are certainly entertaining.

5. Geographical miscalculations

With Walt Disney World being one of the most well-known theme parks on the planet, you might expect guests to have some idea of what they’ll encounter on arrival. The Magic Kingdom is the most-visited park in the world, with over 17 million visitors in 2011 alone. Nevertheless, many guests show up at the wrong park entirely for what they’re after.

Hogwarts Castle

No, Hogwarts is NOT a Disney castle.

Disney’s Hollywood Studios often gets visitors who are actually looking for Universal Studios Florida or Islands of Adventure in the Universal Orlando Resort. Working in Disney’s Hollywood Studios I was once asked for directions to Jaws, The Simpsons, The Mummy, and Shrek, all of which are located in Universal Studios Florida. Another Cast Member once overheard a disgruntled man saying the only reason he had agreed to come to Disney’s Hollywood Studios was to see the Wizarding World of Harry Potter – found in Universal’s Islands of Adventure.

An even bigger geographical miscalculation occurred when a guest at the Magic Kingdom asked a Cast Member for directions to the Matterhorn. That particular attraction is located nearly 2,500 miles away at Disneyland in Anaheim, California. If you’re going to plan a once-in-a-lifetime vacation to Disney, do make sure you’re headed to the right side of the country.

4. Comments about the weather

Many busy families probably have a limited amount of time to plan their vacations, which is how these little mishaps happen. Some other questions Cast Members have heard aren’t nearly as easy to explain. One question that pops up time and again is “Why is it raining?” Other less common variations include “Can’t you control the weather here?” and “I thought there was a weather dome over Disney World.” If you find yourself contemplating the great mysteries of the weather in Orlando, here’s a comprehensive summary of what the Cast Members can tell you:

  • No, there is nothing in, over, or around the parks that can do anything to control the weather. There are, however, lightning rods strategically placed throughout Walt Disney World so the weather that we have absolutely no control over probably won’t include a lightning strike to the top of your tall tour group flag.
  • It is raining because the warm air has cooled slightly causing the water droplets in those clouds overhead to condense and become larger. Those droplets of water are too heavy to stay up in the air and are therefore falling down and disrupting your vacation.
  • It rains almost every day in Central Florida during the summer – usually in the afternoon. Hurricane season lasts from June 1 through November 30. Florida gets more storms than other state in the US. Don’t be surprised when if it rains while you’re here. Be surprised if it doesn’t.

Rainy days aren’t the only times when guests find themselves looking to the sky. One guest noticed the moon on a particularly clear night and demanded to know how it was done. Alas, Disney magic does not yet extend to the moon.

 
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Comments

Why is it so funny that a woman might think Timon could have an understudy? Maybe she thought the voices were done live like most shows and plays, so what's so funny about that?

In reply to by Mark Silverman (not verified)

I agree, Mark. Even though I assume everything from parades to stage shows is pre-recorded and played back in perfect synchronization, I realize not all people would know that's how it's done.

I once had a guest approach me at the train station on Main Street and ask how to get to the Magic Kingdom. This guest insisted that she was at Disney World and wanted to go to the Magic Kingdom. I explained that they where standing in the Magic Kingdom, but the guest did not believe me and kept saying: No, you don't know what you're talking about. THIS is Disney World and I want to go to Magic Kingdom. After quite the argument and multiple explanations, I finally told the guest to take the ferry boat to the Ticketing and Transportation Center, from which they could take the Magic Kingdom monorail to the Magic Kingdom. Then I watched as the the guest followed my instructions, left the park, and got onto the ferry boat. I was no there to see the guest come back to the park, but I assume they weren't pleased.

In reply to by Visitor (not verified)

PRICELESS!!!

Many years ago I worked operations for the Festival of the Lion King show at Disney's Animal Kingdom. Most people realize that the music & character voices are taped for the show and every now & then technical difficulties might cause the show to be delayed or sometimes cancelled. On one such day the track with Timon's voice was not working properly. Guests asked what was wrong and to maintain the magic we told guests that Timon had laryngitis but we were trying hard to make him feel better so he could do the show. Most of the guests got what we were talking about but one persistent older lady told us that she paid a lot of money and demanded that we get an understudy immediately. Of course everyone sitting around her smirked at her insane comment.

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